Reviews

Add Your Own Story
Rated 5/5 based on 19 customer reviews
"I cannot say enough about the treatment I received at the Ratner Center. Everyone from the front desk, scheduling, tech staff and therapists up to Jennifer Ratner herself was so professional and knowledgeable. I was able to correct my hip problem without surgery or medication. I am very grateful that the therapist listened to me and adjusted treatment when necessary. I think my treatment was adjusted to me and not just a "cookie cutter" program. I was carefully watched during exercises and corrected if I got off track. Everyone was so friendly, called me by name, and treated me with respect. Now I am walking normally, climbing stairs and able to get in and out of my car without pain. "
Sep 26, 2024
"Ratner Physical Therapy helped me tremendously to get stronger and steadier. I have much less pain and more stamina. My therapist, Rachel Fair, hung in with me as I got steadily better. She is a great Doctor of Physical Therapy, and kind person. I strongly recommend the Ratner Center and my PCP does , too. "
Sep 17, 2024
"I was fortunate enough to find and work with the therapists and technicians at the Ratner Center for Physical Therapy and Wellness. My right knee was replaced May 10, 2023. The staff first helped me be ready for the surgery and then helped me recover and retrain those muscles. During my year working with the staff, I worked with several people, Shelly, Chaylon, Dan, Janet, Jeromy and Hannah. I give my heartiest recommendation for all these folks. In addition to recovering from knee replacement, my doctor wanted me to work on balance and strength training. Dan was the point person for the longest and most demanding period of therapy. I can’t tell you how helpful he was woking on my knee and then on balance and strength. He knew just how much I could manage, plus pushing me a little past that. I had no idea just what I could accomplish. If you need help, go to the Ratner Center and work with these fine people. You will be glad you did!!! "
May 18, 2024
"I am so thankful to the therapists at Ratner for helping me with my back. What started out as an ER visit for extreme pain led me to a referral to Ratner. Lisa and Dan designed a plan to strengthen my core which then strengthened my back. Dan was amazing with his care and understanding. He seemed to have a sixth sense about where my pain was and how to alleviate it. Hannah came along side and supported me through all my exercises. I’m amazed at how the exercises they gave me to do at home have continued to serve me well when I feel the pain begin. I’m so thankful for the relationship I have with them now for when I may need them in the future. "
Mar 30, 2024
"I feel blessed to have been referred to such a great group of professionals. My goal was to enjoy the things I love to do and each and every physical therapist who worked on me help me achieve my goals. I appreciate you!"
Nov 06, 2023
"A superb rehab experience! Two knee replacement surgeries followed by exceptional compassionate, personalized care by Dr. Kathryn Bergsma. I’m now able to walk and do things I had not been able to do for a few years. The facility, equipment and personnel at Ratner are absolutely top-notch!"
Sep 18, 2023
"I started to go to them about 4 weeks after my hip replacement surgery. I cannot say enough good things about the staff and their care. 8 weeks out I'm walking around as if nothing happened and ready to go play golf and tennis. I was fortunate to have, at some point, most of their PTs help me get through the process and I can easily state they are all excellent. In particular Dr. Krista Madrid did my evaluation and managed my care during that time. She is 5+. "
Jul 17, 2023
"I am amazed at how quickly I recovered by following the advice of Dr Ratner. It was easy to make appointments, I never waited once I arrived, and my therapy was top notch! She explained everything so well that even I understood what and why the movements were helpful. I highly recommend the Ratner Center. You will not be disappointed. "
Jun 07, 2023
"I am so very appreciative to all the staff and especially to Jennifer Ratner for the care I was given. This is the very best results I have had from physical therapy. Everyone was very nice, prompt and attentive."
Apr 27, 2023
"Chris and the entire team were wonderful! They kept my son on track for a full recovery from two knee surgeries. After almost ten months of therapy we are glad to be done, but were are also glad we found Ratner Physical Therapy, Chris, and the entire team. Thank you!"
Mar 20, 2023
"I had labrum surgery after 45 yrs of my shoulder coming in and out of the socket. I was very fearful of going through physical therapy because of the pain I was having due to recurring spasms. During my initial evaluation, Christina was more than a physical therapist to me, she was a counselor. She eased my fears, accepted my tears without judgment and spoke ever so encouragingly and kindly to me. The Ratner Center is beyond anything I could have expected. The uplifting atmosphere, the joyous banter and even the music that is played there all add to making the Ratner Center an outstandingly unique establishment. I can’t say enough about the proprietor of the Center. I am of the belief that a business’ integrity and validity flows from the top down. Dr. Ratner definitely sets the tone of caring and professionalism that is present throughout the therapy center. "
Mar 06, 2023
"I am 62 years old and have had back and neck problems since 1987 Had Anterior cervical corpectomy at C4 level by Dr Ellis 2nd Dec 2022. I have had some back problems that have come back since the procedure.looking forward to the therapy 2/9/23."
Feb 06, 2023
"I have nothing but praise for the Ratner Center! I had the absolute best experience during several sessions for physical therapy for my injuries. Dr. Kate Bergsma is extremely skilled, kind and fun to work with. Everyone who works at Ratner is friendly, efficient and professional. I can't recommend Ratner highly enough! "
Nov 30, 2022
"These folks are simply amazing. I was referred to Ratner Center, specifically Christina "Chris" to rehab my right shoulder after surgery. I could not be more satisfied with the care I have been given. Chris is amazing. Jeromy, Janet and the front desk staff are great as well. I am well on my way to a full recovery and can't thank them enough for all they have done to get me to this point. I recommend them to everyone I know. "
Oct 25, 2022
"I was having severe back pain so I asked my doctor to refer me to the Ratner Center. I’d chosen the center based on reviews I had looked at and I was not disappointed. Everyone was courteous and professional. Each week as I came in for therapy my back became stronger and I experienced less pain. Chaylon and Dan were my therapists and they were so wonderful! I can honestly say if my back pain ever returns I will not hesitate to go to the Ratner Center."
Oct 09, 2022
"I have been in physical therapy on and off for various issues with my neck/shoulder and back issues. The entire staff at the Ratner Center made me feel welcome from the start. Dr. Ratner and Dr. Moore listened to my concerns and we started with building my core strength and then the mobilization of my neck/back and shoulder followed. My general mobility improved after every visit to Ratner Center. I looked forward to every appointment. The energy of the office is about encouragement and joy."
Jul 20, 2022
"I am 87 years of age and have a history of 6 knee & 5 hip replacements, 2 spinal fusions and laminectomies. The latest knee operation was early August, 2021, to resolve an infected knee resulting from a cat bite on the left leg calf. I spent 10 days in Rehabilitation Hospital. Some weeks later at home, left knee was twisted and cracked a bone in the knee. As a result of the above and inactivity, I suffered from 1) weakness in legs, 2) loss of balance, and 3) muscle and tendons tight. Dr. Bob Schmidt recommended PT at Ratner Physical Therapy which started the first of the year. I would like to say in the beginning that all of the therapists at Ratner were extremely friendly and mentally qualified. I was assigned to Dan who was great! After working with Dan for 5 months, my strength, balance and flexibility improved noticeably. Dan designed therapy steps that took into account my limitation from all my surgeries and still accomplished the desired effect of the therapy. My experience with Ratner Physical Therapy and Wellness could not have been any better and I totally recommend them to anyone needing physical therapy. Most Sincerely, Kenneth H. Jones Jr."
Jul 05, 2022
" Working w/ Christina & Shelly has given me my life back! I’m able to avoid surgery on my neck for now and feel better each week. They’ve shown me exercises to get me stronger & avoid repeat injuries. I’ve gained so much strength back. They’ve even given me tips for traveling and sleeping. Laser therapy is my fav bc it keeps working for 36 hrs after treatment. Dry needling is next bc it works magic. I 100% recommend Ratner Physical Therapy! Carrie F."
May 08, 2022
"I’ve tried physical therapy on a few occasions and I have to say with not much success. So when my doctor recommended PT, I resisted. But he said to me, “you need to trust me on this and go see Jennifer Ratner.” I agreed and I have to say that she is the most amazing person with the most incredible skills I’ve ever seen. I had the most detailed and thorough assessment ever and my therapy and therapists were amazing. I feel so much better and I now have the skills and knowledge to take good care of myself at home. They also have the nicest vibe there. Kind. Fun. Friendly. But with a lot of good hard work going on. If you need PT, this is your place! Really. "
Mar 15, 2022
Ray P. and Jen

There are many good PTs around, but none with the knowledge and tools of the staff at Ratner Center.

I came to Ratner Center because I had plateaued with my previous PT therapist and my issues persisted. After 3 months with Jennifer Ratner my flexibility in my hips and neck were 100% better than when I started.

I had IT band tightness that had lasted for 2 years since my knee replacement, Jennifer identified it was coming from my lower back and corrected the problem. I was also 1 month out from a fusion of 2 vertebrae in my neck.

She increased my flexibility and reduced pain to a very minor occasional discomfort. There are many good physical therapists around, but none with the knowledge and tools of the staff at Ratner Center.

They change treatments until they find the one that corrects the problem. I highly recommend the Ratner Center.

- Ray P.

Natalie S. and Chris

Ratner Center was the place to go.

The Ratner team has always been some of the most supportive people through my journey to maintain my mobility as I continue to overcome my disability. They were there for my broken ankles, bad back and needing strength and balance for my Epilepsy. I have worked with many of the Ratner team although one person has been there since the beginning back in 2013. Christina has helped me get through my first ankle break all those years ago and has become like family.

Since then, many issues have occurred to the point of needing therapy; the main one being my Epilepsy. Christina always knows how to assess my problem with balance and strength and how to get the best out of my physical therapy experiences every time. She understands my condition, which is a rollercoaster where every session may be different, so I get the best out of my experience.

Before starting any physical therapy, I had difficulties doing everyday activities. I was in a wheelchair. Now I walk without aid from a walker. In a nutshell, I was barely functioning and felt weak. Now after every session I know I am getting more confident, stronger, and healthier. Christina is going the extra mile and learns all she can about me and my condition so if she needs to change things up, she knows exactly how she needs and what is best.

Thanks to Christina for helping me in my crazy 7 years and probably more of helping me in any area when I walk through the doors of Ratner.

- Natalie S.

Kay M. and Jen

Changed My Whole Being.

My surgeon Dr. Thomas Ellis recommended Jennifer Ratner to me before I was scheduled for back fusion surgery. I was very hesitant to go to any P.T. because none of the several seemed to help the pain and make a difference. Dr. Elis said…Only see her and please try it at least a couple of times. He had never said that to me before. I went for my first visit and was impressed with the 1 ½ hour visit of measuring all my range of motion, my background history, and the way everyone knew what you needed to be working on next. I decided to go for one more session to see if they were 'for real.'

I can honestly say that Jen and her entire staff 'changed my whole being' physically, mentally, and spiritually from the inside out. I thoroughly enjoy going to their facility and never want to miss, because of how I feel that day and the entire week. I cannot begin to tell you how much I have improved and how important it is for anyone receiving therapy to brace themselves for a 'Full Recovery' from any and all injuries. All of my friends know that Jen is the 'BEST' in Fort Worth because she loves what she does and you can tell she really cares about your overall health and well-being!

I will be forever bonded to her for life!!!!

- Kay M.

Kate was so kind and professional and was instrumental in my recovery from 360 fusion back surgery.

- Pamela F.

Chris Bearden has been so helpful and patient with my recurring pain. She truly cares and is so attentive to her patients.

- Sharon B.